All orders will be packaged and shipped within 3 working days of purchase and you'll receive an order confirmation and shipment email to let you know once your item has been shipped. All Special Guaranteed Next Day Delivery before 1pm has to be placed before 12 noon GMT to be delivered the following day.
For international buyers, please note that the item price or shipping cost does not include any import duties, taxes, or charges. It is advisable to check with customs prior to making a purchase to understand the additional costs that may apply.
Please be aware that there are delays due to strikes with Royal Mail.
1st Class Signed For (1-2 working days after shipment)
2nd Class Signed For (2-3 working days after shipment)
Special Guaranteed Next Day (Next Day before 1pm after shipment)
We don't offer Special Guaranteed Next Day for Saturday delivery.
Europe: International Signed & Tracked 5-7 working days after shipment
USA, Australia & Rest of the World
USA: International Signed & Tracked 6-10 working days after shipment
Australia: International Signed & Tracked 7-10 working days after shipment
Rest of the world: International Signed & Tracked 7-15 working days after shipment.
Returns, exchanges and refunds.
If you would like a refund, please email email@example.com within 14 days of your purchase and we will guide you on how to return any items.
All items must be unused and in the original packaging that you received it in. Our advice is that you post your return via Royal Mail Signed For, so that you can ensure it arrives to us safely. If you decide to send it and it's not tracked, we will not be liable for the product being lost in transit.
You will receive an email from us that your refund has been approved. All returns will be refunded to the original method of payment once we have inspected the product/s within 2 working days and a refund will be processed within 5-7 working days.
We will not be liable for any custom charges once your order has reached your country.