Frequently Asked Questions

If you have other questions, please just send it to

There is a 1-2 working days processing time on all orders expect for special next day guaranteed before 1pm. You will receive an email once your item has been shipped, if you don't receive one please email

The face puzzles and wholefood puzzles are made from FSC wood. The flashcard sets and posters are printed on FSC paper.

Yes, it can be re-sent but you will need to pay for the postage back as this isn't an error on our side.

Yes, we do ship worldwide, all postage and shipping times are available at checkout.

For international buyers, please note that the item price or shipping cost does not include any import duties, taxes, or charges. It is advisable to check with customs prior to making a purchase to understand the additional costs that may apply.

All of our puzzles are made here in the UK and from FSC wood sourced in Ireland.

Yes, we do. Sign up to our mailing list and follow us on social media to stay updated with any new or future releases.

Not at the moment, but this is something we are thinking about doing in the near future.

Email with the subject as " Stockist enquiry" and you should recieve a reply within 48 hours.

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